Johnston Heating Services have installed our 1st HVO boiler.
Our partnership with Sapphire compliments our ongoing support of HVO Heating Oil trials that are happening across the UK. During the installation process our engineers were impressed with the technology of the fully modulating, open Therm certified liquid fuel boiler.
This is offered in both Kerosene and HVO, making this a future ready boiler. Our new partnership will extend our service offering and ensure a smooth transition to a greener future.
Hydrotreated Vegetable Oil (HVO) Fuel. - Boiler Conversion Feedback
Customer: Mr John Williamson - Feb 2023
Joining the Trial
The initial idea to convert from Kerosene fuel to Hydrotreated Vegetable Oil (HVO) came from a discussion with my Johnston Oil service engineer (Lucas).
Lucas informed me about the trials Johnston Oil were doing in the area of HVO. Lucas provided me with all the facts and explained all the steps involved. He explained everything clearly and outlined the benefits of HVO. I decided to get involved and was accepted to participate in the trials.
Johnston Oil Team
I cannot say enough about the support and care given by the team during this trial.
Ann (Service Manager) - At all times I was kept in the loop and communicated with. Ann kept me updated on progress and plans.
Lucas (Main Service Engineer) - Special mention goes to Lucas for his knowledge, skill and patience in answering all my questions.
The Service Engineers (Lucas, Scott and Gordon) - Enthusiastic and efficient and always professional on their visits.
When it came to the installation, the Johnston Oil team covered everything and explained to me exactly what was happening each step of the way.
My heating/hot water was only out of commission for a few hours and I was given regular progress updates as things moved forwards.
After the initial conversion there were several follow up visits to carry out some fine tuning and improvements to modulation and the electronics.
The Johnston Oil team still inspect regularly to seek out ways to improve performance and check on customer experience.
HVO versus Kerosene
I have now been on the trial for just over a year now (Feb 2023) and I cannot speak highly enough about HVO.
These are some of the benefits that I have noticed:
I am very happy to be part of this trial and with my conversion to HVO and would be reluctant to go back to Kerosene fuel.
HVO is clean, efficient and most important of all it helps me reduce my carbon footprint. The smart boiler comes with intelligence and efficiently modulates changes based on constant updates from sensors. I notice several benefits as a customer moving over to HVO.
However, the best thing about the conversion has been the support, expertise and enthusiasm of the Johnston Oil team. Throughout the whole exercise they were very professional, supportive and always kept me informed. I cannot praise the team enough.
Overall, I am very happy with the conversion over to HVO and I am now a keen ambassador across my neighbourhood, friends and family, for this greener alternative to reducing our carbon footprint.
Huge credit should go to Johnston Oils team for helping customers to have and alternative fuel to Kerosene. I believe that householders who use oil fuel, will benefit from this technology and at the same time support our aims and targets around climate change.
I also believe there should be stronger subsidies and incentives to support householders convert to this more environmentally friendly alternative as soon as possible.
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